No scopes available

When a user logs in to the Gatekeeper web application and if they see a message that no scopes are available, the admin requires user information to troubleshoot the issue. The admin requests the user to follow these steps to retrieve user information:

1. Log in to the Gatekeeper web application.
2. Select the profile icon or email address on the top menu bar. A menu opens.
3. Select User Information. A dialog opens, which displays information of the logged in user such as:
   • Email
   • Subject ID (sub)
   • Object ID (oid)
   • External ID
   • Version
   • Groups

The user can share this information displayed in the dialog with the admin to troubleshoot the issue.